FAQS - Luv Earth

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How To Contact Luv Earth?

How Does The Subscription Work?
We'll ship you the same shampoo/conditioner combo every 2 months.  (And charge your card the same price every 2 months. No surprises.)

You can  Cancel anytime by email luv.earth@outlook.com.

What If I Want To Change My Subscription?
Please email luv.earth@outlook.com.

What Orders Qualify For Free Shipping?
All orders over $25 have free shipping.

How Long Does It Take To Ship My Order?
Orders will arrive 4-10 business days. You should receive an email order notification with a tracking number to track your shipment.

Do You Ship To P.O. Boxes or Internationally?
Unfortunately we cannot ship to P.O. Boxes in the US at this time and are unable to ship to any other countries or destinations.

What Is Your Return Policy?
You will 'LUV' the way your hair looks and feels.  We promise!  And if you don't agree, we offer a "no questions asked" FULL refund.  (You won't even pay for return shipping.)

Who Do I Contact If I'm Haiving Technical Difficulties With The Website?
If you are having difficulty placing an order online, or experiencing other problems with the website, please email us at luv.earth@outlook.com.

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